Below are the most common questions homeowners and businesses have after experiencing water, fire, mold, storm, or biohazard damage. If you need immediate assistance, our team is available 24/7.
We respond within 45 minutes to minimize damage, begin extraction, and stop moisture spread. Fast action prevents mold growth and reduces structural repair costs.
Drying typically takes 2–4 days depending on materials, humidity, water category, and severity. We monitor moisture daily until the structure reaches safe, dry levels.
Yes. We use thermal cameras, moisture meters, and infrared scanning to locate water behind walls, flooring, insulation, and ceilings to prevent unseen mold and structural deterioration.
Yes. Mold can begin growing within 24–48 hours. Immediate extraction, drying, and antimicrobial treatment helps prevent mold infestations and protects indoor air quality.
Yes. We work directly with all insurance companies, documenting damages, providing photos, reports, and estimates to simplify your restoration claim process from start to finish.
Yes. We use ozone, hydroxyl, HEPA filtration, and thermal fogging to eliminate smoke odors permanently, restoring fresh, clean indoor air throughout your property.
No. Soot contains toxins and microscopic particles. Professional equipment and safety procedures are required to safely remove contamination and prevent respiratory health risks.
Yes. We pack out, clean, deodorize, and restore salvageable items using advanced content-cleaning systems designed to safely restore personal belongings affected by smoke and fire.
Most fire restoration takes 1–3 weeks depending on severity, structural repairs, soot removal, odor treatment, and rebuild needs. Each project receives a detailed restoration plan.
Yes. Smoke travels through vents, ceilings, cracks, and HVAC systems, affecting areas untouched by flames. Full inspection ensures hidden soot and odor sources are removed.
Yes. Mold can trigger allergies, breathing issues, headaches, and health discomfort. Quick professional removal improves air quality and prevents further contamination.
No. Surface cleaning doesn’t remove hidden spores. Professional containment, HEPA filtration, and safe removal procedures are required to stop mold from returning.
Most mold removal projects take 1–3 days depending on contamination size, moisture source, and cleanup requirements. Our team ensures complete removal and safe air quality.
Yes. We offer inspections, air quality testing, swab sampling, and lab analysis to identify mold type, severity, and recommended remediation steps for your property.
Moisture from leaks, humidity, condensation, or untreated water damage. Removing the moisture source is essential to preventing future mold outbreaks within the home.
Yes. We offer 24/7 emergency storm, wind, and flood cleanup, including tarping, board-up, extraction, and debris removal to protect your home from further damage.
No. Floodwater contains bacteria, sewage, chemicals, and contaminants. Professional extraction, sanitizing, and drying ensures safety and prevents illness or mold growth.
Most flood restoration takes 3–7 days depending on water levels, drying time, debris removal, and structural repairs required to restore your property safely.
Yes. We quickly secure damaged roofs, windows, and doors to prevent water intrusion, theft, or additional storm-related damage while repairs are scheduled.
Yes. Fast extraction, industrial drying, and antimicrobial treatments significantly reduce the chance of mold forming after storm or flood damage.
Yes. Biohazards require certified handling, PPE, and specialized sanitation procedures to prevent exposure to bloodborne pathogens and harmful contaminants.
Yes. We provide respectful, confidential, and discreet cleanup for sensitive trauma, crime scene, and biohazard situations with minimal disturbance.
Most scenes are cleaned within a few hours, depending on contamination severity, sanitizing needs, and waste disposal requirements.
Yes. We use HEPA air scrubbers, odor neutralizers, and professional sanitation methods to eliminate odors and restore safe indoor air quality.
Many insurance policies cover biohazard cleanup. We assist with claim documentation, photos, and billing for a smooth approval process.