At Complete Fire & Water Restoration, our team is the heart of everything we do. We are a local, family-owned company built on trust, compassion, and a commitment to excellence. Every technician, manager, and specialist on our team is dedicated to helping families and businesses recover from unexpected disasters. From water damage and fire restoration to biohazard cleanup and reconstruction, our experts handle every project with professionalism, integrity, and genuine care.
Complete Fire & Water Restoration began with one goal — to bring compassionate, reliable, and high-quality restoration services to the communities of El Paso, Horizon, and surrounding areas. After seeing families deal with stressful emergencies, confusing insurance claims, and poor-quality contractors, we knew our community needed a restoration company that truly cared.
Founded by experienced restoration professionals, our company was built on three core values:
✔ Integrity — Always doing what’s right
✔ Compassion — Helping families during difficult moments
✔ Excellence — Delivering industry-leading restoration results
Over the years, we’ve restored hundreds of homes and commercial properties affected by water, fire, mold, storms, and biohazard situations. Today, we remain dedicated to serving our community with the same passion and purpose we started with.
Jake is the founder and leader of Complete Fire & Water Restoration. With extensive industry experience and IICRC certifications, he has guided the company with vision, expertise, and a commitment to high standards. Jake believes in treating every customer like family and ensuring every job is done with precision, integrity, and compassion. His hands-on approach and leadership have earned the company a reputation for trust and excellence throughout El Paso.
The Operations Manager oversees all field teams, scheduling, training, and project performance. With years of experience in restoration, water mitigation, and reconstruction, they ensure every job meets industry standards and is completed efficiently. Their leadership keeps projects running smoothly from start to finish.
This team member is certified in water mitigation, fire restoration, mold remediation, and specialty cleaning. They lead the onsite technicians, maintain safety compliance, and ensure each project is handled with expert care. Their commitment to customer satisfaction makes them a vital part of the restoration team.
This specialist handles all customer communication, documentation, and insurance claim support. They guide homeowners through the claim process, provide updates, and ensure every customer receives clear and compassionate assistance during stressful situations.
Complete Fire & Water Restoration was founded with a mission to provide honest, reliable restoration services backed by real expertise — not franchise-style shortcuts. Starting with a small team, we focused on delivering exceptional service and building trust in the community. As word spread about our quality work and compassionate approach, the business grew rapidly.
Today, we are proud to be recognized as one of El Paso’s most trusted restoration companies. Our journey includes:
Serving thousands of local families
Implementing industry-leading technology
Earning 5-star customer reviews
Expanding into full reconstruction services
Continuing education & certification for all technicians
Our history reflects our commitment to excellence and our dedication to helping people rebuild their homes, businesses, and peace of mind.
